Summing Boards & Connectors

"I received a call from a gentleman at Conway Freight regarding your service at Conway in Louisville.  Apparently he was extremely impressed with the service, repairs and installations American Scale completed at the terminal.  During the years we have been doing national service, this is the first time one of the national accounts has called specifically to compliment a dealer.  He has never walked into a terminal and not called me with some issue that needs to be fixed.  He said a couple times over there was not one little thing wrong with the scales that he could find. I want to thank your for everything you have done to present because American Scale represents Rice Lake and you have made both companies look great!  The gentleman who called is also the person who controls the reweighs and scale purchases for Conway corporate.  With that said, he was impressed!"

"There is nothing negative I can say.  American Scale addresses our critical scale breakdowns in less than 24 hours, they don't quit until the job is done, they are knowledgeable, courteous, attentive, helpful with suggestions, willing to do anything for us, build in efficiencies, minimize disruptions to our production, etc., etc. To sum it up, my confidence in American Scale only grows stronger and stronger. I couldn't ask for a better rapport with a company than what I have with American Scale. My expectations continue to grow, and American Scale meets them."

"I have no complaints with American Scale or its employees. The people that come to the plant are always well represented and work with us to resolve any issues. Most go above and beyond by pointing out any issues they see, not even pertaining to the trouble call they were called on. We are very satisfied with American Scale and will continue to use their services."